Nimbldesign RETURN POLICY
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THE FOLLOWING RETURN POLICY APPLIES TO DOMESTIC ORDERS ONLY. INTERNATIONAL ORDERS ARE NON-REFUNDABLE.                              

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RETURNS AND EXCHANGES:

           Please email us at   nimbldesign.com

           Or

           call customer service at + 1. 917. 951. 3334  

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You can return the following items:

           Mushroom ottomans produced in fabrics that we carry in stock are returnable AND REFUNDABLE.

                       fabrics in stock appear with  an asterisk* on the product page. the refund policy appears in the related footnote*.

                       The return availability status also appears in your cart at checkout.

 The following items are non-returnable:

            All  items in fabrics that are not in stock are non-returnable and non-refundable.

            All international orders are final sale and non-returnable or refundable.

Refunding policy

             Returnable items are eligible for a full refund of the price of the item (s) purchased (including taxes but excluding shipping costs).

             Refunds are made back to the original form of  payment

 Return or Exchange Eligibility Window

              return requests for Eligible item(s) are accepted  within 5 days of the RECEIPT date.

              returned in their original packaging.

Start a Return or Exchange

              Return Authorization (RA#) Instructions:

  1. Call 1.917. 951. 3334 or email info@nimbldesign.com to receive a Return Authorization (RA#) Number valid for 7 days from the date of request. 
  2. Pack your return securely in the original packaging and include a copy of your packing slip.
  3. Write your Return Authorization Number (RA#) clearly on the outside of your return package.
  4. Please be aware that furniture is susceptible to damage during transit. Please send all returned items well packed via an insured courier (such as: Fed Ex or UPS). Please be sure to insure packages for the same value listed on your order.
  5. Arrange shipment through your local courier addressed to our corporate address at: 14 East 90th Street, New York, NY 10128.
Note: Nimbldesign.com is not responsible for items damaged or lost in transit during their return. All returned shipments received without a Return Authorization will be addressed separately at the discretion of Nimbldesign .com.

              WE WILL NOTIFY YOU VIA E-MAIL OF YOUR REFUND ONCE WE HAVE RECEIVED AND PROCESSED THE  RETURNED ITEM.
              Please allow 15 business days for your return or exchange to be processed.  Note: shipping costs both ways are the responsibility of the customer.